Answering Service

HealthCare Tele-Services is a leading provider of on-call and after hours telephone answering services for medical groups. We work with several physicians groups providing phone coverage when offices are closed. We can take messages, provide information, and contact on call personnel when the need arises.

Customized Protocols

Active QA Program

Quick Customer Service Response Times

Monthly Reporting

Daily End-of-shift Report

Web-based Scheduling Dashboard

Secure Text App

VoIP Phone System

Pricing

For questions or information on pricing call 1-773-661-1776 or send us an email by clicking here.

Explore Our Services

Patient Outreach

Designed to enhance the Patient Experience through reassurance, continuity of care, and development of trust. If you are a hospice organization, a home health agency, or a physician's office, this service can be a valuable addition to your organization.

Triage

Our Triage Service can support your staff and provide coverage for your patients. A Triage Assistant trained in identifying the nature of the call will field the majority of calls. Upon gathering information, the triage assistants will ask a few short questions; if symptoms are mentioned, the call is immediately forwarded to a Registered Nurse.